Shipping Policy
Shipping Policy
Processing Time:
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- Overnight Shipping: 1-2 business days
Please note that delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
Our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
Our store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently do not ship outside the USA.
Returns Policy:
Please see our [Return Policy] for more information.
If you have any questions or concerns about your order, please contact us at admin@pincrates.com.